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    Ensar Oud Privacy Policy

    Welcome to Ensar Oud. Your privacy is important to us. This Privacy Policy explains how we collect, store, use, disclose and otherwise process your information when you use ensaroud.com, create an account or order from us.

    Information relating to our use of cookies and similar technologies is set out in our Cookie Policy, which forms part of the Privacy Policy. When we refer to the Privacy Policy, we are referring to the Privacy Policy and Cookie Policy.

    Please take some time to read this Privacy Policy, including the Cookie Policy, along with our Terms of Use, in order to ensure you understand and are comfortable with our use and disclosure of your personal information. If you see an undefined term in this Privacy Policy, it has the same meaning given to it in our Terms of Use.

    Please note that this Privacy Policy only applies to the Website. Website related software (such as Google Analytics) have independent privacy policies. Your information may only be used to improve website function to serve you better.

    Although we’ve checked our mail client and Google analytics, and they've also been working hard to make their sites GDPR compliant, Ensar Oud™ is not responsible for the privacy practices of these other websites, apps and services and we recommend that you review the privacy policies of each of these websites, apps or services.

    If you do not agree to any of the provisions of this Privacy Policy, you should not use the website. If you have any questions or concerns about this Privacy Policy, you can contact us through the Contact Us page.

    Our Privacy Principles

    Ensar Oud™ is committed to putting users first and believes you should know what data we collect about you, why we collect it, and how we use and share it. That’s why we’ve designed this Privacy Policy to give you simple, clear, and actionable information about our privacy and data protection practices.

    We believe users should also have meaningful choices over the data we collect, use and share as described in this Privacy Policy and your My Account page. We encourage you to take full advantage of these tools so you can make the best decisions about the data you share.

    Information We Collect

    All the personal information we collect is related to providing the website and its features and falls into three general categories:

    • Information you provide to us
    • Information collected automatically


    Information You Provide

    We ask for and collect the below personal information when you use the website or contact us via email. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations, as well as serving you with updates regarding your order.

    We process this information in light of our legitimate interest in improving the website and giving our users the best experience, and where it is necessary for the adequate performance of the contract between us and you. Without it, we may not be able to provide you with all the requested services and features of the website.

    You don’t need to register for a Ensar Oud account in order to visit or use our website. However, for convenience you are recommended to register for an account and, by doing so, you will need to provide us with certain information:

    Account Information - When you register any kind of Ensar Oud account, you will need to provide your email address and choose a password. When placing and order, you will also need to provide your real name, billing address, and payment verification information.

    Communications - When you communicate with Ensar Oud by email or through the website, we collect information about your communication and any information you choose to provide.

    Survey Information - If you participate in any survey, you may provide certain personal data as part of your response, unless you respond anonymously.

    Information You Post - If you send us a review of our products, we may choose to post it publicly on the website for the benefit of others. We may use your first name, initials, and country. If you prefer to be anonymous, simply let us know via email when sharing your review. 

    Information We Collect Automatically

    There is certain information that we collect automatically as the result of your use of the website, or through the use of cookies and other web analytics services as described in our Cookie Policy. This information generally includes:

    Usage Information - We collect information about your interactions with the website, including the pages that you visit and links you click on, performing a search, the time, frequency and duration of your visits to the website, and whether you interact with email messages, for example, if you opened, clicked on, or forwarded the email message.


    Log Data – We automatically collect log information when you use the website, even if you have not registered for an account or logged in. That information includes, among other things: details about how you’ve used the website (including links to third party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the website.


    Cookies – We use cookies and other similar technologies, such as pixels, local storage, and mobile device identifiers and may also allow our business partners to use these tracking technologies on the website, or engage others to track your behavior on our behalf. For more information on our use of these technologies, see our Cookie Policy.

    Location Data – When you use certain features of the website, we may collect data about your general location (e.g. IP address). We use this data to provide you with location-based services (such as advertising and personalized content). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings.

    Device Information – We collect information from and about the devices you use, including how you interact with the website and information about device itself, such as the hardware model, operating system, IP addresses, cookie information, device settings, mobile device and advertising identifiers, apps installed, browser type, language, battery level and time zone. Apple’s iOS Advertising Identifier (IDFA) and Google’s Android Advertising ID are examples of device identifiers. This information allows us to recognize and associate your activity, and provide personalized content and advertising, consistently across all of your devices.

    Software Development Kits – We may use third parties including our business partners and service providers who use mobile SDKs to collect information and information related to how mobile devices interact with the website. An SDK is computer code that app developers can include in their apps to enable promotions to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices.

    Ensar Oud Widget – Other websites may integrate Ensar Oud widgets; when you visit a website with a Ensar Oud widget embedded, we may receive certain information, including information about the website you visited. Ensar Oud and the widget may be able to recognize you, and in some cases the widget may be used to show personalized content. We know when you interact with a widget, and websites containing the widgets may receive this information as well.

    How We Use Your Information

    We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different business purposes according to different legal bases of processing and subject to the choices you make in your Settings.

    Provide, Improve, and Develop the website

    To operate and maintain your Ensar Oud account, and to provide you with access to and use of the website. Your email address and password are used to identify you when you log into the website. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.


    We may conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new features, and conduct audits and troubleshooting activities.

    If you purchase from us, your name, address and payment verification information will be used to process your order and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption. Ensar Oud™ also complies with the Payment Card Industry Security Standards.


    Your email will be used to send you service updates and notifications about your account, and order information (eg. shipment tracking number)

    To respond to you about any comment or enquiry you have submitted.

    We process this information in light of our legitimate interest in improving the website and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).

    Maintain a Safe and Secure Environment

    Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity.

    Verify and authenticate your identity and prevent unauthorized or illegal activity.

    Enhance the safety and security of our products and services.

    Conduct security investigations and risk assessments.

    To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law.

    To provide you with customer and technical support.

    We process this information in light of our legitimate interest in improving the website and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).

    Personalize Content, Advertising and Marketing

    To improve your experience on the website by providing personalized content, recommendations, and features.

    To customize the content and measure performance of any email, push notification, or in-app message we may send to you.

    Administer sweepstakes, contests, or other promotional activities or events sponsored or managed by Ensar Oud™ or its partners.

    To deliver targeted marketing for Ensar Oud products on and off the website and measure the success of those campaigns. When you see our promotions on a third party website or apps, we or third party services we engage for this purpose, may collect information that your browser or mobile app makes available when seeing the ad (e.g IP address, referral URL, browser details, timestamp of request), including whether a click converted to an actual purchase of a Subscription. Please see the privacy policy of such third party websites to understand what data may be collected and how to opt-out. Promotions are more effective when they are shown to people who are likely to be interested in the product or service advertised. For this reason, we use the information we collect and receive to help us select which promotions to offer you. This includes information you choose to provide to us (e.g. age and gender) and make available to us when you interact with the website (e.g. which pages you prefer, or which topics you enjoy most), as well as general location data. We may also collect certain information such as cookie data and device identifiers. That information is used to synch or match users to segments and serve targeted promotions, including based on device activity, inferred interests, and general location information.This allows us to show you promotions that will likely be more relevant and interesting to you.

    We may use your data for other purposes, provided we disclose the purposes and use to you at the relevant time, and provided that you consent to the proposed use of your personal data.

    Sharing of Your Information

    This section describes how the information collected or generated through your use of the website may be shared by you or by us.

    With Your Consent – We do not disclose your personal information, unless required to do so by law.

    Service Providers – We use a variety of third party service providers, some of who may be located outside of the European Economic Area (“EEA”), to provide services to us or to our users on our behalf. These service providers have access to your information solely to perform these tasks on our behalf, and are contractually bound to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us. We need to share your information, including personal information, in order to ensure the adequate performance of our contract with you (for example, our email provider).

    Compliance with Laws – We may disclose your information to courts, law enforcement agencies, and governmental authorities (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Ensar Oud™, (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Use and other agreements with users, or (v) to protect the rights, property or personal safety of Ensar Oud™, its employees, and members of the public.

    Protecting our Rights – We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors, officers, or shareholders, and/or to ensure the safety and security of the website and/or the Ensar Oud community.

    To Our Affiliates – To enable and support us in providing the website and Services, we may share your information, including personal information, within the Ensar Oud group. The data sharing is necessary for the performance of the contract between you and us and is based on our legitimate interests in providing the website globally.

    Change of Control – We may also share your personal data as part of a sale, merger or change in control of Ensar Oud™, or in preparation for any of these events. Any other entity that buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

    Cookies and Similar Technology

    As further described in our Cookie Policy we use cookies and similar technologies (e.g., pixels, local storage, and device identifiers) to recognize you and/or your device(s) on and off the website, and across devices and devices. To the extent allowed by your settings or your device, we also allow third parties to use cookies as described in our Cookie Policy in order to track user behavior on and off the website in order to show you promotions based on your interests and preferences. You can control cookies through your browser and other tools as described in the Cookie Policy, as well as through your Ensar Oud Account Page.

    Information Security

    Ensar Oud™ maintains technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the website and provide us with information at your own discretion and risk.

    Your Choices and Controls

    We do our best to give you as much choice as possible regarding the amount of information you provide to us, and the control you have over that information.

    Managing Ensar Oud Settings. If you register an account, you may manage the content and information you share when you use Ensar Oud through your account, including for the features explained below. You are solely responsible for keeping your Account page up-to-date.

    Email – You can adjust your Settings in the Notification tab to disable email and desktop notifications (other than important service updates and essential notifications about the website or your account). All commercial emails and newsletters also allow you to unsubscribe at any time.

    Marketing – If you do not want to receive personalized promotions, offers or other marketing messages for Ensar Oud products or services, you can adjust your communications settings via our mail client (accessible through any promotional email you have received).


    Deleting Your Account – If you have an account and would like to delete it, you may do so by adjusting you Settings in the Account tab. If you delete your account, all data associated with your account (except for backup copies), will be deleted and may not be recoverable. We therefore advise you to copy or backup all content uploaded to your account before deletion. Even if you delete your Ensar Oud account, it is possible that your information may still show up in some internet search results for a short while afterwards, if the search engine maintains a temporary cache of web pages. Search engines’ caching processes are outside of Ensar Oud’s control and therefore we cannot be responsible for any information that remains cached by search engines after that information has been removed from the website. Please note that deleting any third party apps to which your Ensar Oud account is connected, will not delete your Ensar Oud account. Similarly, if you delete a third party app that is connected to your Ensar Oud account, this will not necessarily delete all data about your Ensar Oud activity from within that third party app. You will need to refer to the app provider’s terms of use and privacy policy to find out how to delete data about your Ensar Oud activity from that third party app.


    Managing Browser Settings

    To control cookies, you can modify your settings in most web browsers to accept or deny cookies or to request your permission each time a site attempts to set a cookie. You can also manually delete previously stored cookies at any time. Please note that if you choose to block cookies, doing so may impair the website or prevent certain elements of it from functioning.

    Exercising Your Rights

    In some jurisdictions, including the EU/EEA, you may exercise any of the rights described in this section through our Contact Us page. Please note that we may ask you to verify your identity before taking further action on your request.

    Data Access and Portability

    All of your personal personal information you provide to us can be accessed in your account Settings,

    Change or Correct Data

    Where you cannot update data yourself through an account, you have the right to ask us to correct change, update or rectify your data.

    Data Retention and Deletion

    We generally retain data for as long as your account is in existence or as needed to provide the website. However, specific retention times can vary based on context of the processing we perform and on our legal obligations.

    You have the right to ask us to delete all or some of the personal data we hold about you. If you have an account, you can also delete your account through the Settings at any time as described below.

    We may need to retain some of your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, or where we have a legitimate interest in doing so (e.g. to prevent fraud and abuse and maintain and enhance security).


    Objection to Processing

    You may object to processing your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for promotion means).


    If you object to such processing Ensar Oud™ will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims or obligations.

    Where your personal information is processed for direct marketing purposes, you may, under certain circumstances, ask Ensar Oud to cease processing your data for these direct marketing purposes.

    Contact Information

    If you have questions or complaints about this Privacy Policy or our practices, please email us or call us at +1 (203) 683-7481.

    Changes to this Privacy Policy

    We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the website and update the “Last Amended” date below. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the website after the effective date of such changes will be subject to the revised Privacy Policy.

    Last Amended: 25 May 2018

    Our site uses cookies for analytical purposes to ensure you get the best experience when visiting. By continuing to use the service, you agree to our use of cookies as described in the Cookie Policy.